Asset Protection & Alarms                   
Complete Security Solutions

False Alarm Reduction

False alarms not only negatively impact on your home, business, and personal life, but they also affect your security provider and the community. False alarm fees can cost you hundreds, if not thousands of dollars. It can also create dissatisfaction with your system, as well as the security provider. Additionally, police resources across the country are limited, and should never be wasted. Thousands of police and fire patrol hours are spent investigating alarm reports that turn out to be false.

                                                      Asset Protection & Alarms is dedicated to helping reduce false alarms.
False alarms due to faulty equipment or acts of nature are rare. The single largest cause of false alarms are human error.
You can take several steps to reduce false alarms. The first is to identify their causes.

Some of the common causes are:

  • Using incorrect keypad codes
  • Failing to train authorized users
  • Failure to secure doors and windows once the alarm is turned on
  • Wandering pets
  •  Re-entering the business or home just after leaving without disarming (assuming the exit delay is long enough to compensate)
  • Objects hanging by or around motion detectors (curtains, balloons, fans, plants, wall hangings) (Spider webs or other insects)
  • Weak system batteries
  • Faulty equipment
  • Acts of nature (strong winds, electrical storms, etc.)

Once the causes are identified, some basic steps should help reduce false alarms:

Properly train all users (e.g., Employees, babysitters, relatives, children, visitors, etc.) Watch them as they practice arming and disarming the system. Telling them the code is not enough.  

  1. All users of the system must also know the appropriate passcode (secret word or number) for the central station. Establish a different code for them, rather than giving them yours. This way you can change or delete theirs without you having to remember a new code.  
  2. Secure doors and windows before turning on alarm
  3. If and when the alarm goes off by mistake, make sure you talk to the central station and tell them your passcode. When the central station calls the site, after receiving an alarm, PICK UP THE PHONE, and tell them your password. (Do not ignore the call).  Or you can call them using your cell phone and tell them your password.  
  4. Inform the monitoring center of new passcodes and arming codes, and new or removed authorized users
  5. Service and maintain the system (including batteries) properly

     

If there is a question as to whether or not the system is working properly, immediately contact us to check the status of the system and devices.
Please go the following link and watch the following video!!!!
   http://www.nesaus.org/fav-112k.wmv   

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